Returns & Exchanges

At FRE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.